App / Live
When you open an account with 7zzzz and use our lobby — whether that is slots, live tables or sports markets — these terms set out what we expect from you and what you can expect from us. Access to our platform depends on your local law and eligible regions.
These terms form the agreement between you and 7zzzz when you register, deposit, play or withdraw. They cover every part of the platform you can reach after logging in: the casino lobby, sports markets, your account wallet and any information shown on the promo board. By completing registration you confirm that you have read and accepted these terms in full. Access to 7zzzz is subject to the laws of your jurisdiction. We do not represent that use of this platform is lawful in every region, and it is your responsibility to check whether online gaming is permitted where you are located. If local law prohibits participation, you must not open or continue to use an account. Transactions on your account — including deposits via bKash, Upay or Bank Transfer and any subsequent withdrawals — are processed according to the payment terms set out in your account area. The limits, verification steps and processing instructions shown there are the operative details; nothing in this policy overrides what is displayed in your signed-in wallet. We may update these terms and will notify you through the platform before changes take effect. Continued use after notification constitutes acceptance of the revised terms.
Deposits and withdrawals via bKash are subject to the limits and verification steps shown in your account wallet at the time of the transaction.
Upay transactions follow the same account-level verification flow. Check the wallet section of your signed-in account for current limits and instructions.
Bank Transfer is available as a deposit and withdrawal route. Processing steps and any applicable reference requirements are shown in your account area.
Your wallet records every transaction. If a figure looks incorrect, raise it through the support route in your account before initiating a new transaction.
These terms apply to your registered account and everything you do while signed in. Understanding the boundary helps you know where to look when a question comes up — whether that is an account action, a payment, a content question or a third-party link.
Registration, login, identity verification and account closure are all governed by these terms. Steps and required fields are shown in the account area during each process.
Deposits and withdrawals processed through your account wallet — including bKash, Upay and Bank Transfer — fall within these terms. Third-party payment provider rules apply alongside ours.
The games, odds, table limits and promotional notices displayed in the lobby are part of the platform covered by these terms. Game rules shown inside each title are also binding during play.
External sites, payment processors and studio software operate under their own terms. We are not responsible for the policies of services you reach by leaving 7zzzz.
These terms are not one-sided. You have clear, practical options for reviewing your account, correcting information and raising questions. If something in your account does not look right — a transaction record, a personal detail or a restriction you did not request — there is a defined path to address it. To review your transaction history, open the wallet section of your signed-in account. Every deposit and withdrawal is logged there with a timestamp and status. If you need to correct a personal detail such as your registered name or contact information, go to the account settings page and follow the fields shown. Some changes require identity verification before they take effect; the page will tell you what is needed. If you have a question about how a term applies to your account, or if you believe an action was taken in error, contact our support team through the channel shown in your account. We aim to respond to account queries through the published support route; response times are not guaranteed but we treat account-level questions as a priority.
Your full transaction log is in the wallet section of your signed-in account. Filter by date or type to find a specific entry.
Account settings let you update contact and personal information. Identity verification may be required for certain changes, as shown on the settings page.
Use the support route in your account to ask about a specific term or flag a discrepancy. Include your account reference and the relevant date or transaction ID.
If you want to request a change to how your account operates — such as a communication preference — submit the request through the support channel and we will confirm what is possible.
If you have a question about these terms or need to act on a right described above, use one of the contact routes below. We only list channels that are published and reachable from your signed-in account.
Open the chat widget from your signed-in account dashboard to reach the support team directly. Use this for account-specific questions about these terms.
Send a written query to the support address shown in the Help section of your account. Include your account reference for a faster response.
The Help section inside your account covers common questions about terms, transactions and account actions. Check there first before raising a new query.
We take the handling of your account data and the integrity of these terms seriously. Here is how we approach the areas that matter most to you as an account holder.
We collect and store only the account data needed to operate your wallet, verify your identity and process transactions. We do not sell your personal data to third parties outside of what is required to process payments through bKash, Upay or Bank Transfer.
We use cookies to keep your session active and to understand how the lobby is used. You can review and adjust cookie preferences through the settings shown in your browser or in the account privacy section.
Your account is protected by the login credentials you set at registration. If you suspect unauthorised access, change your password immediately using the account settings page and contact support through the published channel.
If you believe a term has been applied incorrectly to your account, or you want to request a formal review of a decision, submit your request in writing through the email support route shown in your account Help section.
These are the questions we hear most often about how these terms work in practice.
Access to 7zzzz depends on whether online gaming is permitted under the laws of your location. These terms apply to any account opened and used on the platform, but it is your responsibility to confirm that participation is lawful in your region before registering.
We will notify you through the platform before any material change to these terms takes effect. A notice will appear when you log in. Continuing to use your account after the effective date means you accept the updated terms.
Your transaction log in the wallet section records the date and status of each deposit or withdrawal. If you need the version of the terms in force on a specific date, contact support through the Help section of your account with the transaction reference.
Yes. Account closure is an option available to you under these terms. Open the account settings page and follow the closure steps shown there. Any pending transactions must be resolved before closure is finalised, as described in the account area.
Raise it through the email support route shown in your account Help section. Include your account reference, the term you believe was misapplied and the relevant date. We will review the case and respond through the same channel.
Yes. Transactions processed through bKash, Upay or Bank Transfer are covered by these terms alongside the specific limits and verification steps shown in your account wallet. If there is a conflict between what is shown in the wallet and a general term, the wallet instructions are the operative detail for that transaction.