7zzzz operates under a defined set of terms that govern how your account, transactions, and access to our platform work. Whether you use bKash, Upay, or Bank Transfer, your use of this site is subject to these terms — and your eligibility depends on your local law and the regions where access is permitted.
Account-level terms
Bangladesh-eligible regions
bKash, Upay, Bank Transfer covered
User rights included
LEGAL POSTURE
How Our Policy Works
These terms set out the relationship between you and 7zzzz when you access our platform, create an account, or carry out any transaction. Access to our services is not available in all jurisdictions. Whether you can use this platform depends entirely on the laws that apply in your location and whether your region is listed as eligible. We do not make representations about legality in any specific jurisdiction — that determination is yours to make before you proceed. When you deposit or withdraw using bKash, Upay, or Bank Transfer, those transactions are governed by both these terms and the policies of the payment provider you use. We are not responsible for delays, limits, or restrictions imposed by those providers. Your account wallet reflects only what has been confirmed on our side. We may update these terms from time to time. When we do, the revised version takes effect as soon as it is published on this page. Continuing to use your account after a change means you accept the updated terms. If you disagree with any change, the right step is to stop using the platform and contact our support team to close your account. We keep a record of the version you accepted at registration in your account history.
bKash
bKash transactions are subject to both these terms and bKash's own service conditions.
Bank Transfer activity is logged in your account wallet and governed by your bank's transfer terms.
Eligible Regions
Access is only available where local law permits. Check your jurisdiction before registering.
WHAT THIS COVERS
Scope of These Terms
Not every part of your experience falls under the same policy. This section clarifies what these terms cover directly, what sits outside their scope, and where third-party rules take over.
Account Access
These terms govern how you create, use, and close your 7zzzz account, including login, identity verification steps shown in your account, and any suspension or restriction we apply.
Transactions
Deposits and withdrawals made through bKash, Upay, or Bank Transfer are covered here for our side of the process. The payment provider's own terms apply to their side independently.
Site Content
Game content supplied by studios in our lobby — including titles from Habanero, Spadegaming, PG Soft, CQ9, Pragmatic Play, and JDB — is governed by those studios' licensing terms, not solely by this policy.
Third-Party Services
Links, payment processors, and external platforms you reach from our site operate under their own terms. We are not responsible for how those services handle your data or transactions.
YOUR ACCOUNT RIGHTS
Actions Available to You Under This Policy
You have practical options when it comes to your account data and how we hold it. Reviewing your transaction history is straightforward — open the account section after logging in and look for the transaction log, which shows every deposit, withdrawal, and adjustment tied to your wallet. If any detail looks incorrect, you can raise a correction request directly through our support channel. We will check the record on our side and respond with what we find. If you want to update personal details on your account — such as your registered contact information — the account settings page shows the fields you can edit and the verification steps required. For anything that cannot be changed through the settings page, contact support with your account reference and the specific detail you need corrected. We handle those requests in the order they arrive.
Review Your Records
Log in and open the transaction history section to see a full record of wallet activity, including bKash and Upay movements.
Correct Account Details
Edit eligible fields directly in account settings. For fields that require verification, submit a correction request through support with your account reference.
Raise a Policy Question
If something in these terms is unclear or you believe a term has been applied incorrectly to your account, contact us through the support route below and reference the specific section.
Request Account Closure
You can ask us to close your account at any time. Submit the request through support; we will confirm the closure and the status of any remaining wallet balance.
POLICY CONTACT PATHS
How to Reach Us on Policy Matters
If you have a question about these terms or need to act on a right described above, use one of the contact routes below. We respond through the same channel you use to reach us.
Live Chat
Open the chat widget from any page on the site to reach our support team directly. Use this for account-specific questions where you need a quick response.
Email Support
Send your policy question or correction request to our support email address listed in the contact section of your account. Include your account reference in the subject line.
Account Help Centre
The help section inside your account covers common policy questions, account steps, and wallet queries. Check there first before raising a support ticket.
HOW WE HANDLE THIS
Data, Cookies, Security and Retention
We collect only the information needed to operate your account and process transactions. Here is how we handle the main areas.
Data Handling
We hold the account and transaction data you provide when you register and transact. We do not sell your personal data to third parties. For details on what we collect and why, see the privacy policy linked in your account.
Cookies
We use cookies to keep your session active and to understand how the site is used. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect how your account functions.
Account Security
Your account is protected by the login credentials you set. Follow the verification steps shown in your account to keep access secure. If you suspect unauthorised access, contact support immediately using the live chat route.
Retention and Requests
We retain account and transaction records for as long as required by applicable rules and our internal policy. To request a review of what we hold or to ask about deletion, contact support with your account reference.
POLICY QUESTIONS ANSWERED
Common Questions About These Terms
Answers to the questions we hear most often about how these terms apply to your account.
Does this policy apply to me if I am in Bangladesh?
Access to 7zzzz depends on whether your location is an eligible region under local law. These terms apply to your account if you are in a region where access is permitted. It is your responsibility to confirm that using this platform is lawful where you are.
What happens to my bKash or Upay transaction if there is a dispute?
For any transaction dispute, open your account transaction log first to check the recorded status. If the record on our side differs from what your bKash or Upay app shows, contact support with both references. We will investigate our side; the payment provider handles their side separately.
Can I ask you to delete my account data?
You can request a review of the data we hold and ask about deletion options by contacting support with your account reference. Some data may need to be retained for a period under applicable rules even after your account is closed.
How will I know if these terms change?
When we update these terms, the revised version is published on this page with immediate effect. We recommend checking this page periodically. Continuing to use your account after a change is published means you accept the updated version.
Who do I contact if I think a term has been applied incorrectly to my account?
Use the live chat or email support route listed on this page. Include your account reference and the specific section of the terms you are querying. We will review the application of the term against your account record and respond through the same channel.
Are the game studios in the lobby covered by these terms?
Game content from studios such as Habanero, Spadegaming, PG Soft, CQ9, Pragmatic Play, and JDB is made available through our lobby, but each studio operates under its own licensing terms. Our terms cover your account and transactions on our platform, not the studios' own policies.